Ray & JoLyn Johnson

Glyndon, Minn.

Ray Johnson didn’t feel confident at his former bank. The Minnesota grain farmer says he would spend three months working with the bank on an operating loan. Since switching to Bell, he says the process is now much faster.

“It was a huge relief. I asked myself why I didn’t switch sooner. It’s been a great relationship. They help me manage my balance sheet. With anything I want to accomplish, they’re there to advise, but they don’t micromanage.”

How we chose Bell:

It was the personnel. We do business at the Moorhead and Dilworth branches, and both branches are more than helpful. They’re very friendly, neighborly. They make you feel like family. They talk to you when you walk in, and just make you feel good.

How long we’ve been a customer:

19 years

My favorite banker:

For personal banking, we use Chris Astrup, and on the agricultural end, we use Jerry Arneson. They bend over backwards to get what we need. If they see us in the bank, they stop and talk to us. It’s more than a professional relationship – they’re interested in what’s happening with us as people.

Chris Astrup Jerry Arneson

Favorite Bell technology:

Online banking is very handy – it saves a lot of time. We can get our questions answered, and it helps us on the business side with account transfers, payroll and so much more.

Our Bell products and services:

Personal checking, personal savings, loans, business accounts, trust checking account

What I tell others about Bell:

We just can’t say enough about the personnel. The personnel are just top shelf.

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