Business Banking Help
Contact Us
Technical Support/Commercial Client Services
- Option 1: Business Online Banking - Passwords, Usernames, and Statements
- Option 2: Business Online Banking - Technical Support
- Option 3: Business Online Banking - Schedule Training
- Option 4: Business Online Banking – Limit Change Request
- Option 5: Business Customer Service – Banking Support
- Option 7: Business Bill Pay Support
Monday - Friday | 7 a.m. to 7 p.m. CT
Additional hours of support through our Customer Service Center for Options 1 and 5.
Weekdays from 7 a.m. to 10 p.m. CT and Weekends from 7 a.m. to 6 p.m. CT.
Wire and ACH Routing Information
ABA (ACH & Wire Routing #): 091310521
SWIFT Code: BSTTUS44
Click below to download instructions for Domestic Wire and Foreign Incoming Wire.
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Guides
Account Analysis Statement Reference Guide
Business Online Banking Guide (flipbook version)
Check Positive Pay System Requirements
Digital Security Token and Credential Instructions
Disconnect/Reconnect Quickbook Online
First-Time Login, No Token Instructions
Payee Match Implementation Guidelines
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Video Tutorials
General
- Login Settings
- First Time Login
- Home Screen
- Alerts
- Stop Payments
- Statements
- Activity and Approvals
- Messages
- Internal Transfers
- Reports
- Admin Roles and Users
- Positive Pay File Mapping
- Bill Pay
ACH
- Beneficiaries
- Disbursement
- Collection
- Exception Decisions
- Send NACHA File
- File Mapping
- ACH from File
- ACH from Template
- Reversals
- Dual Approval Beneficiaries
- NACHA Upload Pass-Through
Remote Deposit
Wires
- Beneficiaries
- Send Domestic Wires
- Wire Templates
- Create Send from Template
- Domestic Wire from File
- Domestic Wire New File Mapping and Send
- International Wires
- Wire Activity
- Dual Approval Beneficiaries
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Click-through Demos