Business Banking Help
General Support/Customer Service
866-221-1136
Option 1: Passwords, Usernames, Transfer, and Statements
Option 5: Customer Service
Weekdays 7 a.m. to 10 p.m. CT
Weekends 7 a.m. to 6 p.m. CT
Option 1: Passwords, Usernames, Transfer, and Statements
Option 5: Customer Service
Weekdays 7 a.m. to 10 p.m. CT
Weekends 7 a.m. to 6 p.m. CT
Technical Support/Digital Services
866-221-1136
Option 2: Tech Support
Option 3: Schedule Training
Monday - Friday 6 a.m. to 8 p.m. CT
Option 2: Tech Support
Option 3: Schedule Training
Monday - Friday 6 a.m. to 8 p.m. CT
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Guides
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Video Tutorials
General
- Login with Token
- Login without Token
- Login Settings
- Home Screen
- Security Preferences
- Alerts
- Stop Payments
- Statements
- Activity and Approvals
- Messages
- Internal Transfers
- Reports
- Admin Roles and Users
- Positive Pay File Mapping
- Bill Pay
ACH
- Beneficiaries
- Disbursement
- Collection
- Exception Decisions
- Send NACHA File
- File Mapping
- ACH from File
- ACH from Template
- Reversals
- Dual Approval Beneficiaries
- NACHA Upload Pass-Through
Remote Deposit
Wires
- Beneficiaries
- Send Domestic Wires
- Wire Templates
- Create Send from Template
- Domestic Wire from File
- Domestic Wire New File Mapping and Send
- International Wires
- Wire Activity
- Dual Approval Beneficiaries
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Click Through Demos