- Beware of any message that communicates a tremendous sense of urgency, as cyber criminals will try to rush you into making a mistake.
- Be suspicious of any emails asking you to check or renew your passwords and login credentials, even if they seem to come from a trusted source.
- Do not click on suspicious links or open any suspicious attachments.
- Don’t trust email communications for important, actionable requests. There’s been an increase in fraudulent communications where emails are being spoofed to look like legitimate email accounts by making a slight change in the email address in hopes you won’t notice.
- Always independently confirm important, actionable requests in person or via a telephone call to a trusted and verified phone number.
Signs you may have malware on your system:
- Your computer or web browser has dramatically slowed down over a period of a few days to a week
- Frequent freezing or crashing
- Modified or deleted files
- New programs or desktop icons that you do not recall installing/creating
- Programs running or closing without your consent
If you suspect you have malware on your system, download and install a good quality antivirus application or security suite, and run a scan as soon as possible. If you already have a security program, the malware must have slipped past its protection, and you should consider using a professional IT service company.
Be very suspicious if you receive an email, text message or phone call urgently requesting money – especially through a wire transfer, gift card or by loading a rechargeable money card. If you believe you have provided information about your Bell Bank accounts to a fraudulent email or website, contact us immediately by calling 701-298-1550 or toll-free 800-450-8949.
Note: If Bell’s bankers seem to be asking you more questions to validate your information, please know we are taking extra security precautions as a way of protecting you against financial loss, fraud and identity theft.
For more tips on protecting yourself – and your loved ones – against cybercriminals, imposter scams and elder scams, read these articles in the security section of Bell’s Advice Center.